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Tight Schedules, Part 4: Complementary Paratransit Service

Most motorcoach companies do not provide paratransit service. So learning the nuances of this mode is often limited. But much can be learned from this rarely-creative, inefficient and often dangerous service. Paratransit’s tight schedules, and the reasons for them, provide important lessons for any mode of transportation. In contrast to motorcoach operators, transit agencies have a formal responsibility under the Americans with Disabilities Act (ADA) to provide complementary paratransit service. Most transit agencies contract out these services to private companies. Either way, tight schedules trigger safety compromises. If the victim has an effective attorney, tight schedules are a liability. Ingenuity